Parramatta Light Rail

Infor has signed a long-term contract with CAF Australia to provide enterprise asset management solutions for the Parramatta Light Rail project in Western Sydney.

CAF Australia, a market leader in the design, manufacturing and implementation of comprehensive transport systems, has selected Infor Enterprise Asset Management (EAM) for the Parramatta Light Rail project.

Infor EAM will help CAF manage and maintain a diverse portfolio of assets including 13 7-module Urbos light rail vehicles, as well as the systems and their integration, which includes substations, communications, control centre and systems for signalling and traction.

The Parramatta Light Rail is one of the New South Wales government’s latest major infrastructure projects being delivered by Transport for New South Wales (TfNSW) to serve a growing Sydney. Light rail will create new communities, connect great places and help locals and visitors move around and explore what the region has to offer.

It will connect Westmead to Carlingford via the Parramatta central business district and Camellia, with a two-way track spanning 12km and is expected to open in 2023.

By 2026, around 28,000 people will use Parramatta Light Rail every day, and an estimated 130,000 people will be living within walking distance of light rail stops.

The deal is a long-term contract spanning 11 years for which Infor will provide a range of cloud-based asset management solutions.

With Infor EAM at its core, CAF will establish a centralised asset strategy encompassing asset acquisition, control and maintenance to comply with the contractual requirements of TfNSW.

The deployment will ensure FRACAS (Failure Reporting, Analysis and Corrective Action System) processes are followed appropriately, using system capability for ensuring overall asset performance and cloud technology such as automation, Internet of Things, and telemetry integrations.

Light Rail Ramon Muntada, CAF TE Australia Area Manager, said Infor was chosen because of its expertise in offering asset management solutions to similar organisations in the transportation sector, and its understanding of the complexity of operating and maintaining transport services across Australia and overseas.

“We were extremely impressed with Infor’s track record in rail projects – not just their experience locally in Sydney, Canberra, and Auckland, but also globally in North America and Europe. They have the ability to deliver on a tight timeline and in coordination with project milestones.

“We’ve partnered with Infor for many years globally, and use Infor’s ERP solutions to manage the manufacturing process of our light rail vehicles in Europe.

“We fully trust in Infor’s ability to deliver and meet all the business requirements of the Parramatta Light Rail project. Their solutions will ensure that health-and-safety-related practices are enforced and enable us to efficiently and easily manage audit trails,” Muntada said.

“Infor is proud to be a strategic partner to help CAF deliver a robust and centralised asset management strategy that will underpin the success of the Parramatta Light Rail project,” Infor ANZ Managing Director, Jarrod Kinchington, said.

“Infor’s long experience in delivering enterprise asset management solutions both locally and around the globe will ensure CAF can efficiently manage and maintain a complex portfolio of assets.

“The 11-year contract with CAF is a strong validation of Infor’s exceptional track record in providing critical Infrastructure services to the community — whether that’s in Paris, San Francisco, the UK’s South West, or more locally with Auckland Transport.”

This Sponsored Editorial is brought to you by Infor. Infor is a global leader in business cloud software specialised by industry. Providing mission-critical enterprise applications to 67,000 customers in more than 175 countries, Infor software is designed to deliver more value and less risk, with more sustainable operational advantages. To learn more, please visit

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