myki money

An expression of interest (EOI) process is underway for the future operation and upgrade of Myki, Victoria’s public transport ticketing system.

The Victorian Government has already embraced opportunities presented by new and emerging technologies such as Mobile Myki, instant Myki top up using the PTV app, and the Ridespace app.

The Myki system commenced its rollout in 2007, and the current ticketing service contract with NTT Data expires in 2023.

The expression of interest and tender process will run over the course of two years, and a successful operator will commence when the current contract expires.

The Victorian Government is seeking interest from parties who will continue to operate the Myki system, while also building on upgrades that have been delivered over recent years like the successful mobile Myki on android devices and top up through the PTV app.

Victorian Minister for Public Transport, Ben Carroll, said, “We are always looking at ways to make our public transport network more accessible – and public transport ticketing plays a big part in that.

“We have looked at the experience of other major cities around the world as we continue to upgrade the Myki system and deliver the best outcome for passengers.”

The government is seeking upgrades to be included in the system, including credit card tap on and tap off, additional smartphone payment options, and account-based options for passengers.

The priority for public transport ticketing is to ensure users can safely and seamlessly access, use and pay for public transport.

In preparing for this EOI process, the Department of Transport has looked at the current system, the experience of other major cities, and changes in technology and mobility trends.

A key consideration for the transfer to a new contract has been to minimise any impacts to passengers.

EOIs are now open and will run over the course of two years.

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