Newcastle is the second most populated area in the Australian state of New South Wales. Located at the mouth of the Hunter River, it is famous for its coal and is the largest coal exporting harbour in the world.

By optimising smart technology and real-time data Australia’s largest port is now ahead of the pack.

Port of Newcastle can now turn its focus to managing and delivering vital cargo for Australian businesses after rolling out the Project Lifecycle Management (PLM) module on TechnologyOne’s Software as a Service (SaaS) platform.

As the largest deepwater port on Australia’s east coast, Port of Newcastle plays an important role in the prosperity of the Hunter, New South Wales, and the country. With trade worth approximately $37 billion to Australia’s annual economy, the port enables businesses to successfully compete in international markets.

The port’s deepwater shipping channel currently operates at 50 per cent capacity and has significant plans for growth, meaning room for more agricultural items imported and exported to support local farmers, more steel and metal products to support construction and manufacturing, and more fuels to keep transport moving.

Edward Chung, Chief Executive Officer of TechnologyOne said, “Working with organisations, such as Port of Newcastle, that play such a huge role in the country’s imports and exports and seeing the difference their digital transformation makes to their communities is always exciting.”

Complete visibility of all projects using SaaS

In the shipping industry, large volumes mean even small changes can have major impacts, so efficiency and longterm thinking are by-words.

According to the Project Leader at the Port of Newcastle, the organisation needed an integrated system providing full control of all projects and complete visibility of where each project is in its lifecycle, to manage them efficiently.

To gain visibility over all projects in a single system and help ensure the port met its long-term capital objectives on time, and within budget, the Port of Newcastle expanded its TechnologyOne suite to include PLM.

All the data in one place

TechnologyOne’s PLM module provides organisations with a unified source of truth for all portfolio, program, and project management processes and activities.

It facilitates the organisation and coordination of different stages of a project’s lifecycle in a structured and efficient manner.

Additionally, it enables full project visibility across the business, allowing all members to work collaboratively and communicate effectively within the same system.

Ultimately, PLM enhances the port’s project management capability from a time, risk and cost perspective. “The initial objective was to get visibility of all our projects in a single system and implement a consistent stage gate process across the portfolio.

Being on SaaS means real-time data is accessible anywhere, anytime and on any device. The dashboards now produced by the system are used from project managers through to executives,” the Project Lead said.

“The benefits achieved since going live with PLM include improved project control, reduced risk of project overspend and improved control over project delivery time.”

Up to date info available 24/7

Integrating PLM with the Port’s Financials and Asset Management solution means the team can better track and control project budgets, reducing the chances of project overspending, and allowing them to make informed decisions based on accurate and up-to-date information.

“Implementing a robust solution to support the management of projects and provide live data on their status is delivering real benefits in facilitating the project delivery,” the Project Lead said.

Mr Chung said, “Our PLM module has improved the Port of Newcastle’s chances of project success, minimised delays and cost overruns, and ultimately it is delivering better outcomes for the Port and its stakeholders.”

This Sponsored Editorial is brought to you by TechnologyOne. For more information, visit

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